Emotional Intelligence Human Capital

Training Partners

MHS partners with an international network of experienced Emotional Intelligence practitioners who offer EI certification and training courses. If you’re looking for a trainer in your area, or one with particular expertise, consult the list below, or consult our certification training calendar.



Maria AmerstorferSingaporewebsite
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Maria has been working as a trainer, coach and facilitator in Singapore for over 10 years, conducting programs and providing services in the following areas: Emotional Intelligence, People-Centered Management, Team-development, and other areas of intra- and interpersonal skills.  She provides facilitation for companies to define their vision, mission&values, develop implementation strategies and desired organizational cultures.  Since 2001 she is involved in personal and executive coaching.  Her work includes management assessments, benchmarking, and assessment-based management development as well as employee satisfaction surveys and related consulting work.
She has worked with local Singaporean and multi-national companies from different areas, such as the service industry, manufacturing, banking/finance, engineering, etc. with participants from Singapore as well as other Asian countries, Europe, USA, Australia and New Zealand.
She has international working experience in Europe, USA and Singapore and is currently a Permanent Resident in Singapore, where she has been living since 1995.
Maria has a Masters in Human Resource Management and is a certified Management Consultant.  In 2001 she was trained as a Personal and Executive Coach.  She is a certified Life Skills Coach, certified Behavioral Consultant.  In 2002 she was certified to use the BarOn EQ-i and has administered, interpreted and given feedback to hundreds of individuals.
Anne-Kristin AsbrinkSwedenwebsite
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Ann-Kristin Åsbrink has extensive experience from working with recruitment and selection of competence and leadership for international companies. She also coordinates global projects and performs Management Audits and Assessments.

Ann-Kristin coaches and acts as a ”speaking partner” for leaders, line managers and individuals in other strategic key positions. She has experience from working with groups, focusing on results, communication and efficiency. Other assignments: Change leadership, salesmanship and personal communication, value clarification, goals and visions, conflict management, Talent Management and career planning.

Ann-Kristin is a trainer and uses on a daily basis the EQ-i tool for selection and leadership development. Ann-Kristins practical experience is supported by a Masters in Social and Behavioral Science.

She currently holds the position as CEO at Kandidata where she manages and coaches staff and clients to improve and develop their business.

 

John L. AvellaUnited Stateswebsite
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John’s background includes thirty years of human resource development, organizational change and Customer service experience in the Hospitality industry. He has been vice president of human resources for Marriott Corporation, The Rainbow Room and Windows on the World. John has also been president of Human Resource Concepts a management and organizational development consulting firm. His work focused on management and executive development and organizational and strategic change. Some of his clients included: Marriott Corporation, Hilton Hotels, Culinary Institute of America, Holiday Inns, American Red Cross, Compass Group, and Port Authority of NY and NJ to name a few. In 2001-02, John was selected to be the Human Resource Director at the Winter Olympics in Salt Lake City for the food service facilities serving 125,000 meals per day.

Presently he is Director of the Hospitality Management program at Cal State University at Monterey Bay, Ca and president of EQ International Perspectives (EQip). EQip is an international firm that markets a behavior change process that creates Customer and Staff loyalty. The process increases the participant’s emotional competence so they can connect emotionally to Customers and staff to develop relationships and create loyalty. This process was developed as part of John’s Doctorate degree after three years of research, development and testing at Columbia. He completed his Doctoral degree at Columbia in 2008. He has been a Master trainer for the EQi since 2006 and has interpreted at least 400 EQi assessments since that time.

He is also a Triathlete who has successfully competed nationally and internationally.

For more information, please contact John at 917-653-1756 or visit his website at www.eqinternationalperspectives.org

Anna BarlowUnited Kingdomwebsite
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Anna Barlow is an Occupational Psychology Consultant at Psysoft Ltd., a consultancy company which provides assessment, development, coaching and training services to a wide range of organisations.

Anna has an MSc in Occupational Psychology, is a Member of the British Psychological Society and is an approved trainer of the EQ-i 2.0 and EQ 360. Anna is also a qualified practitioner in the NEO PI-R, Hogan HPI, MVPI and the Saville Wave assessment tools.

Anna has conducted research to observe the effect of emotional intelligence coaching for high performance athletes, measuring their self-efficacy and state anxiety before and after coaching.

At Psysoft, Anna works alongside Tim Evans who is also an approved trainer of the EQ-i 2.0. Together they continually develop engaging and effective activities to give delegates practical experience in a friendly environment.

Psysoft provides EQ-i 2.0 and EQ 360 certification courses in Central London and in-house training across the UK.

Please contact Anna at Psysoft on 01403 295000, or email anna@psysoft.com. You can find out more about Psysoft’s range of training courses and consultancy services at www.psysoft.com.
Rosalinda BatsonAustraliawebsite
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MA (Gender Studies) BA Hons (Psychology & Philosophy) NLP Master Practitioner, EQ-i Accredited Trainer

Rosalinda has extensive experience in Organisation Development with a focus on practical and pragmatic approaches to people development that builds a strong relationship between internal consultants and operational management. Her 20 years of work experience spans both the private and public sector including operational management and strategic roles in Human Resources, Customer Relations, Information Technology and Organisation Development.

She has a passion for building emotional intelligence capability both for individuals and organisations. A confident and collaborative facilitator, always learning and developing herself, seeking out the latest models and approaches, she offers a unique approach to EQ-I 2.0 certification guaranteed to have you feel confident and inspired to use the tool.

Brian BennettIrelandwebsite
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Brian Bennett is the founder of EISA. He graduated in Psychology from University College London with a BSc (hons) and an MSc in Industrial/Occupational Psychology from Birkbeck College University of London. Originally from Dublin, Brian is a practising organisational and personal development psychologist with a particular interest and research base in Emotional Intelligence. He is a consultant of many years standing having worked widely in industry, commerce and education. He is also Registrar of the Institute of Technology Carlow Ireland and has acted as Director/President of the Institute too. He lectures in psychology for the Institute's Centre for Lifelong Learning and is the programme director for the Centre's Certificate in Emotional Intelligence. Brian is a Training Partner with MHS UK & Canada, publishers and accreditators of the leading assessments in emotional intelligence, the Bar-On EQ-i and its successor in 2011, the EQ-i 2.0; as a partner he is licensed by MHS to train others in the application of the EQ-i to assess the emotional intelligence of adults. His approach is to ensure that his training courses are focused on the use of the EQ-i 2.0 in the person's own  area of expertise. Since 2007 he has run very successful courses in the use of the EQ-i and graduated a substantial number of professionals accredited to use the EQ-i.
In 2002 he published a guide for personal developmednt in organisational settings - Paths to Personal Revolution in Work - Blackhall Publishing Dublin (currently under revision for publication as an E-Book). He is also a researcher together with John Sheehy and Reuven Bar-On (creator of the EQ-i) in the application of emotional intelligence to first year undergraduate academic performance (journal paper in preparation in 2011).You can contact Brian directly at eisaireland@hotmail.com or on his mobile 087 2450899
Drew BirdCanadawebsite
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Drew Bird an experienced leadership development practitioner and organization development consultant who has worked with some of the largest organizations in Canada. From delivering individual assessments to integrating  emotional intelligence into organization wide talent management initiatives, Drew’s unique experience can help you to bring the EQ-i and EQ360 tools into your consulting practice or your organization for maximum effect.  Drew’s practical experience is supported by an MSc in Organizational Psychology and an MA in Leadership.
Stephen BlakesleyUnited Stateswebsite
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Stephen is the founder of GMS Talent L P, in Houston TX. GMS Talent L.P. is a consulting firm specializing in Performance Management, Employee Selection & Retention, and organizational growth. Stephen has 30 years experience as a practitioner using psychometric tools that identify employees having exceptional talents and great potential. He has created systems for the purpose of developing and maximizing the effectiveness of talent.

Over the last 10 years, he has spent his time teaching and coaching others in Selection and Performance Management helping them to excel and perform at their highest level.  As an "early adapter," he has been recognized as a hiring and performance expert by his peers.

Stephen is a speaker, author and entrepreneur. He serves as President of the Insurance Institute of Sales and Service and hosts an Internet Radio show: Entrepreneurs R Us. Stephen graduated from the University of Oklahoma, with a B.S. degree in Chemistry. He received two post-graduate degrees from the prestigious American College in Bryn Mawr, PA.: M.S. in Financial Services and M.S. in Management.

To contact Stephen and his team at GMS Talent L P, call toll free: 1-855-EI4Unow (1-855-344-8669) or email us at info@eicharged.com. Please visit our website: www.gmstalent.com .

 

Theo BögelsNetherlandswebsite
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Dr. Theo J. P. M. Bögels is the Managing Director of PEN Psychodiagnostics, a well known organization in Holland, founded more than 15 years ago, that publishes several psychological tests (amongst which the Bar-On EQ-i and the MMPI-2). Theo, after having been a member of the Dutch navy for a short period of time, studied Physical Therapy and, later, (Clinical) Psychology at the University of Nijmegen, The Netherlands. He often is asked to teach as part of postgraduate educational programs in Psychology or Business Administration and facilitated numerous workshops and presentations on Emotional Intelligence and other subjects.

Theo also works as a consultant for several profit and non-profit organizations and customizes (and facilitates) programs for personal or organizational development and change. Several companies see him as a versatile coach for their top executives. Theo offers workshops in The Netherlands, Belgium, Germany, Austria, and Switzerland on a demand basis. Dutch, German, and/or English language instruction can be provided.

Contact PEN Psychodiagnostics at Postbus 6537 - 6503 GA Nijmegen NL, by telephone at +31 481-465565, by fax at +31 481-465867, by email at pen@psyline.nl, or visit their website.

Martin BoultAustraliawebsite
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Dr. Martin Boult BBSc (Hons), D.Psych (Melb), MAPs, is Managing Director of APP, a leading training, publishing and management consulting company that provides services to organisations throughout Australia and the Asia-Pacific region. He is a registered psychologist who has worked in a range of clinical and organisational settings over the past ten years. He has extensive experience in providing psychological assessment, leadership development, change management and organisational consulting to leading Australian and multi-national organisations.

Through his consulting work Martin has been actively involved in developing and facilitating programs based on emotional intelligence in Australia and the Asia-Pacific region and is frequently invited to speak at industry forums about the latest research and his experiences of using the EQ-i® and EQ-360™. Most recently he has worked intensively with senior management groups of global organizations in the design and implementation of leadership and coaching activities based on emotional intelligence competencies.

Martin was one of the first people to become a certified trainer of the EQ-I and EQ-360 in the Asia-Pacific region. He has conducted numerous EQ certification programs in Australia since 2001.

Martin can be contacted at:
Email:martin@austpsychpress.com.au
Phone: +61 3 9342 1300

APP, Level 7, 369 Royal Parade,
Parkville, Victoria, 3032
Australia

To register for the APP EQ-I and EQ-360 certification programs please call +61 3 9342 1300 or visit the APP web site: www.austpsychpress.com.au

Bent BroeggerDenmarkwebsite
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Bent Broegger, licensed psychologist, heads the EQ-i certification workshops in Denmark for BROEGGER Organizational Psychologists. He specializes in EQ coaching and is a much sought-after consultant both in Denmark and worldwide.

Contact Bent by telephone at +45 86 11 86 44, by email at bb@broegger.org, or visit his website.

Joy Buikema FjaertoftNorwaywebsite
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Joy Buikema Fjærtoft, licensed psychologist heads up the KANDIDATA EQ-i certification workshops in Norway. Joy is a senior consultant at Human Factors AS where she works with organizational development, leadership training, facilitator training and change processes in both the private and public sector. Culture - both organizational culture and cross-cultural issues - are of particular interest. Joy is a certified psychologist specializing in assessment and leadership development.

Contact Kandidata Online Search AB by telephone at +46-8-545 85 010, by fax at +46-8-545 85 019, by email at info@kandidata.se, or visit their website.


Richard CarrUnited Kingdomwebsite
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Richard Carr – Managing Director
If you will it, then it is no dream

As Managing Director, Richard is focused on delivering sustainable growth for Q. Learning. His aim is to help evolve the World of Q. Learning so that its clients and its people can improve and grow. As well as being MD, Richard’s role includes spearheading the development of intellectual property.

In previous lives, Richard has been a business leader in education and publishing. He helped transform Letts Educational into the leading educational publisher in its class, delivering tangible benefits for stakeholders. Richard's experience spans small, medium and large organisations, and environments ranging from the low-cash, niche focused to the fast-changing, highly entrepreneurial.
Wherever he works, Richard maintains a belief in providing opportunities for people to grow themselves and their organisations. Recently, he has been focusing on how people make judgements, especially in complex setting, and how they can improve the probability of making the right decision.

Richard is an NLP Practitioner and is approved by the ILM for facilitation of their Coaching and Mentoring Programmes. Richard is also a qualified EQi practitioner and is in his first of an MSC in Decision Sciences at University College, London.

 

David CarusoUnited Stateswebsite
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David is a psychologist whose strong academic and research credentials are complemented by his 10 years of practical, business experience as a market researcher, strategic planner, and product line manager. David is one of the world’s leading experts in the field of emotional intelligence. His psychological management consulting practice is complemented by his research and development activities as a test author. David also offers one on one certification for the MSCEIT.

David is the co-author of the Mayer, Salovey, Caruso Emotional Intelligence Test (MSCEIT). David and colleague Peter Salovey have also written a highly-acclaimed, practical “how-to” book, The Emotionally Intelligent Manager.  He is also the Special Assistant to the Dean for Organization Development at Yale College, Yale University. 

David is based in Connecticut. You can contact him at david@eiskills.com, or visit www.eiskills.com for more information.

 

Dr. Martin ChallisAustraliawebsite
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Martin's primary focus is about assisting you in developing a deep appreciation for the benefits of the EQ-I 2.0 and building great confidence in integrating and applying the measure to your business.

Martin draws on a dynamic and diverse background in business, education and the arts. He offers a passion and freshness to the process of accreditation training that allows you to bring the EQ-I 2.0 to life.

Martin has a depth of experience in training and facilitation in the corporate and education sectors. He has, for many years, successfully used and applied the BarOn EQ-I: as an executive coach and as a facilitator in leadership, cultural change and development programs.

Chris ChamberlainGermanywebsite
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Chris has been working in Training, Development and HR consultancy for the last 10 years and is Managing Director of DiversoMind GmbH, based in Germany. He is a certified EQ-i® trainer and with his team at DiversoMind GmbH consults companies on best practice learning solutions. He successfully works in both Germany and the international business environments. His coaching approach is recognised for being thought provoking, challenging, enjoyable and performance orientated.

Chris has worked with managers from six continents for various international organisations, spanning different sectors and encompassing the challenges of working in a culturally diverse environment. Chris is an advocate of diversity and strongly believes embracing and including differences rather than polarizing minorities.

He believes that everyone can learn; improve themselves; improve others, as long as there is desire to do so. Chris believes strongly in self development and recognises that when you stop learning, your knowledge quickly becomes out-dated.

Chris is a Chartered Member of the Institute of Personnel Development, has a BSc in Engineering (Business and Technology) and a MSc in Human Resources Management.

Chris offers EQ-i® certification courses, coaching and in-company consultancy to provide performance enhancing solutions. You can reach him at Christopher.chamberlain@diversomind.com or by phone at +49 151 240 53333. For more information, visit DiversoMind GmbH at www.diversomind.com

Shay ClancyIrelandwebsite
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Shay Clancy  
MBS (UCC) Dip. Exec Coaching, Dip. SHRM (IMI)

Founder & Managing Director of Ascend (www.ascend.ie). Shay is an experienced Emotional Intelligence practitioner, working with a highly qualified team of ten ASCEND associates offering EI certification and training courses for the EQ-i 2.0 and EQ 360 throughout Europe. Courses are provided to clients in-house, in-conjunction with academia, business partners and through open enrolment.
 
Shay established Ascend after building a highly successful career, having held Director, GM and Senior Management level positions in Professional Services and Human Capital Management consultancy organisations across the United States, Europe and Asia.

ASCEND’s mission is focused on “helping organisations leverage their most valuable asset, their people, to improve performance and grow competitive advantage. This is achieved by bringing together our experience and understanding from across the employment lifecycle in a way that enables us to develop unique solutions to specific organisational challenges”.

Shay believes ‘Knowing Your Authentic Self’ is imperative as part of an individual’s development. He is deeply passionate about helping his clients achieve their true potential and is totally committed to them achieving the results they desire. As part of his approach he uses Emotional Intelligence to help individuals and teams ‘unlock’ the barriers to their success, effectiveness and happiness.

He specialises in Executive, Leadership, High Performance and Team Coaching with leading edge multinational and high potential SME’s in Ireland / Europe and Asia. Shay works with CEO’s, Directors and Senior Managers/ Teams focusing on ensuring that the strategic objectives and goals of both individual and organisation are achieved. Clients include Professional Services, Engineering, Project Management, Construction, Manufacturing, Medical Devices, Pharmaceutical, Bio Pharmaceutical, Financial Services, Information Technology & Telecoms including pre IPO’s, Consultancy, Healthcare, Aviation, Media, Public and Semi-State organisations.
You can contact Shay by telephone at +353 86 823 8282 by email at shay.clancy@ascend.ie , or learn more about Ascend at www.ascend.ie

Hank ClemonsUnited Stateswebsite
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Hank Clemons, PhD

Hank Clemons is founder and President of the Society of Emotional Intelligence – a nonprofit organization dedicated to bringing emotional intelligence into practice in all walks of life including schools, families, organizations, and communities. Hank is also the President of The HLC Group, Inc. – a training and consulting firm located in Tampa, FL. He has over 20 years of corporate experience as a coach and internal training consultant working primarily with federal agencies. Areas of focus include Emotional Intelligence, Leadership, and Coaching.

He is typically retained to spearhead education and consulting initiatives designed to bring about a culture change within the organization. Often coaching is employed to reach the desired results. He is often a presenter at conferences; speaking on a variety topics including emotional intelligence and leadership.

He is adjunct faculty at the University of South Florida and the University of Maryland University College where he teaches a variety of courses including: Human Resources Management, Principles of Management, and Organizational Behavior. He is the author of several books including: Applying Emotional Intelligence, From Mail Room to Board Room.

David CoryCanadawebsite
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David Cory, B.Ed., M.A. (Adult Education) is a leadership development specialist who has designed and delivered leadership development programs using the EQ-i® to such client companies as AT&T, Allstate Insurance, Philips Electronics, and Johnson & Johnson. David regularly travels to Europe, Asia, and the Middle East to speak at conferences and work with some of the most influential corporations in the world. This Past President of the local chapter of the International Society for Performance Improvement and international award nominated musician uses ‘emotion-eliciting’ games, activities, and musical performance to add a unique flavour to his courses and seminars.

David delivers the EQ-i® Certification Courses throughout western North America and can be reached at 17 Murmansk Way SW, Calgary, Alberta Canada, T3E 7A8. You can also contact David by telephone at 403-775-0041, by email at david@eitrainingcompany.com, or learn more about David Cory at www.eitrainingcompany.com

Karen CoveUnited Kingdomwebsite
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Karen Cove - Director of Talent and Operations
Makes things happen - with energy, trust and integrity...

As a Director and Consultant with Q. Learning, Karen specialises in energising and motivating organisations, teams and individuals to achieve their goals. Working on a 1:1, with teams, across whole organisations and within Alliances and Joint Ventures this work involves coaching and facilitating people so that they are able to develop a clear vision with the self belief, motivation and knowledge to make it happen.  She has also been involved in the design, facilitation and delivery of large scale events and conferences.  She enables people to be more aware of the skills they have and feel more confident about using them and developing them still further so that they can influence and work successfully with others.

Karen manages Q. Learning's largest consultancy projects and has helped many organisations in the engineering, construction, manufacturing, health service, local government, police force, telecoms and financial sectors change direction, implement changes and increase success. She has experience in working at all levels from Executive Teams to managers and staff.
Karen has a passion for working with alliances and joint ventures; facilitating and supporting them to work more effectively and successfully as integrated businesses either following a merger or acquisition, or through partnership working, Joint Ventures or alliances. This interest and expertise has lead to the development of Q. Learning’s Partnership Model, on-line Partnership Health Check and Partnership Planning Profile ( in partnership with Avenue Management ).

Karen has designed, developed and is the lead trainer on Q. Learning's Leadership in Business programme (which incorporates NLP Practitioner Certification) and the ILM Level 7 Leadership Mentoring and Executive Coaching programme.
Within Q. Learning, Karen is responsible for our relationship with ILM and ensuring the quality of our ILM programmes and our approved centre status is maintained. She also has a key role to play in attracting and developing new people who want to work with Q. Learning to ensure the quality of Q. Learning is only ever enhanced.

Karen is an NLP Master Practitioner, an ANLP recognised NLP Trainer, approved by the ILM for facilitation of their Coaching and Mentoring Programmes and an ILM Fellow. Karen is also a qualified EQi practitioner.
Nic CuttsUnited Arab Emirateswebsite
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Nic is a Chartered Occupational Psychologist originally from the UK with over 10 years experience consulting in Europe and the Middle East.  He has consulted with major UK and UAE government departments, the United Nations, and many large private sector organisations on projects including assessment and development centres, 360-degree feedback processes, performance management systems, executive coaching, selection and talent management systems, and psychometric assessment and training.  Recently, Nic has been focusing on the establishment of best practice in the use of psychological techniques in business in the Middle East.  He is acutely aware of the impact of culture and the importance of customizing assessments to meet the diverse needs of his clients.  Nic is an expert user and trainer for most of the leading psychometric products available.
Susan DavidUnited Stateswebsite
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Dr Susan David is a business psychologist who is known internationally for her research, training programs, and keynote speaking. She specialises in the application of scientific evidence-based methods to emotional intelligence, positive psychology, engagement, coaching, and high performance leadership.

Dr David holds Bachelors, Honours, two Masters Degrees, and a PhD in Psychology. Her current research focuses on emotional skills, leadership, and coaching effectiveness.  She is a founder and co-director of of the Institute of Coaching at McLean Hospital of Harvard Medical School and an Instructor in Psychology at Harvard Medical School.

Dr David has been awarded sixteen prizes and scholarships, including two for research on emotions in coaching and wellbeing. She was selected as an International Positive Psychology Fellow by the Positive Psychology Network for three consecutive years and served as an external advisor for the first Masters of Applied Positive Psychology program to be implemented in the United Kingdom. She was an invited member of the 2010 Breakthrough Ideas Forum (Harvard Business Review/World Economic Forum). She is the principal editor of two books, the Oxford Handbook of Happiness (OUP, 2013), the definitive text for researchers and practitioners interested in human happiness, and Beyond Goals: Effective Strategies in Coaching and Mentoring (Gower, 2013).
 
Dr David is on the editorial board for the International Coaching Psychology Review and Coaching: An International Journal of Research, Theory, and Practice. She has been extensively quoted in the media, including USA Today, What Happy Women Know (by Dan Baker, PhD; Rodale Press), and Positive Psychology Coaching (by Robert Biswas-Diener; Wiley).

Dr David is also a frequent speaker at international conferences, including the Harvard University Coaching Conference (USA), the Breakthrough Leadership Conference (UAE), the annual conference of the Society for Human Resources Management (USA), the International Emotional Intelligence Conference (UK), the Strengths-Based Corporate Development Conference (UK), and the first Positive Psychology, Business and Well-being Conference (UK).

Dr David is the founding partner of Evidence Based Psychology LLC, a boutique consultancy created to implement evidence-based best practices in organisations. Her clients are leading corporations in Australia, the United Kingdom, Canada, South Africa, and the United States.

Jopie de BeerSouth Africawebsite
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Dr. Jopie de Beer is a
registered clinical psychologist with extensive experience in training and
workshop facilitation. She is Managing Director of the largest privately owned
test distributing, publishing and consulting company in Sub-Saharan Africa and
she has designed and presented various workshops serving academic, educational
and corporate markets. Jopie consults extensively with corporate clients, using
the concept of emotional intelligence to assist in coaching and personal
development. She also liaises with Universities in joint ventures of academic
research on tests and testing in Southern Africa, including various BarOn EQ-i
products and the value of the BarOn EQ-i in combination with the Myers Briggs
Type Indicator.

Jopie is based in Johannesburg, South Africa. She is certified in the BarOn
EQ-i, BarOn EQ-i:YV, EQ-360, MSCEIT, and Qualified Trainer Certification
instruction. Contact her by email at jopiedb@jvrafrica.co.za or visit her website http://www.jvrafrica.co.za

Tim EvansUnited Kingdomwebsite
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Tim Evans is a Chartered Occupational Psychologist and Associate Fellow of the British Psychological Society and has many years’ experience in applying occupational psychology in the workplace. Tim founded the business consultancy company Psysoft Ltd which focuses on assessment, development, coaching and training clients in BPS Level A and B.

Prior to establishing Psysoft, Tim spent over ten years at SHL, one of the UK’s leading psychometric test publishers where he had various roles in software development, research, test development, assessment, consultancy and training. He was Head of UK Training, managing the psychometric training function delivering training to thousands of people every year.

Tim is an approved trainer of the BarOn EQ-i and EQ-360 together with the NEO PI-R personality inventory.

Please contact Tim at Psysoft Ltd on 01403 295000, or email tim@psysoft.com. You can find out more about Psysoft’s range of training courses and consultancy services at www.psysoft.com.

Juan Luís FernándezSpainwebsite
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Juan Luís Fernández holds a Graduate degree in Economics and Business Management from the Universidad de Barcelona and completed the PDD’s advanced management post-grade program at the IESE Business School of Barcelona.

He is Program Director and Associate Professor of the “Pharmaceutical Marketing” executive education program at the Barcelona School of Management of “Universitat Pompeu Fabra”. He is also a Associate and Visiting Professor for universities in Spain and Latin America. He is certified member of ASTD USA for  Performance Coaching and Talent Management Programs.

His specialties as a consultant are in the areas of Strategy Facilitation, Organizational Efficiency, Talent Development, Management Development, Emotional Intelligence, Positive Psychology, Change Management and Health & Energy.

Previously he held several management positions in the textile industry (FERGENPELL), chemical industry (GPM - CORONA Group, today FIAT Group) and consulting industry (TRIEM Executive Search and BCG).

He has developed important projects for clients, such as: Almirall, Amgen, BASF, BBVA, Boehringer Ingelheim, Dupont, Ferrer Grupo, Gambro Hospal, Grifols, IESE, Ipsen, Novartis Farmacéutica, Pierre Fabre, Pfizer, Roche, Sony, and Zambón.

Juan Luís Fernández is currently Partner and Executive President of Manum Consulting Group.
Mike FiszerUnited Kingdomwebsite
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Mike is the Director of Leadership Development at The Edinburgh Institute of Leadership and Management Practice (EI  www.napier.ac.uk/ei ) recently established by Edinburgh Napier University He is at the forefront of experiential behavioural approaches to leadership development and has recently launched and delivered the first behaviourally assessed MSc. in Leadership Practice in a European Business School. In the previous ten years, Mike worked in the Irish Management Institute, where as Head of Leadership, Coaching and Personal Development he built a new generation of leadership programmes and services drawing on the disciplines of management science, performing arts, sports and psychology. He has worked at all levels within ‘Times Top Ten’, large and small organisations throughout Asia, Europe and the US on mergers, board succession, restructuring, culture change and other strategic aspects of Organisation Development. Across Europe, he has coached and mentored senior executives and their teams through both leadership and personal professional development. Most recently he has delivered leadership development, coached and consulted with the top teams of Depuy, Dell, IBM, Scottish and Southern Energy, the BBC, TV2 Norway, Screen Leaders Europe, Business2Arts, Monster Productions, TVNorge, Sun Microsystems, Waters Technologies AIB Capital Markets, Permanent TSB, Irish Life, GSK, Law Society Ireland, WS Society and the Irish Civil Service to name a few. His extensive career experience includes board and management posts in education, marketing, manufacturing, sales and consulting in markets covering scientific instrumentation, media, production equipment, hygiene services, leisure, hotel and educational organisations.

 Mike introduced and spearheaded the use of Positive Psychology, Emotional Intelligence and the Performing Arts in leadership, team and personal development in Ireland. His combined use of cross discipline learning methods has been described as “the missing link in leadership.” He was the specialist coach on a series of six programmes produced for the Irish state TV broadcaster RTE, titled “No experience required”. This series explored the idea that “If you find a job you love, and you will never have to work a day in your life”. It gave unqualified and inexperienced individuals an opportunity to explore their talents and what they really value in order to excel in a series of highly desirable jobs.

He has contributed as an author and workshop leader for Henley Management College Programmes, developed case studies and residential schools for The Open University MBA and has also worked with the University of Warwick Business School on the Practice of Management for MBAs.  

He is a highly regarded media and conference speaker on the themes of “Authentic Leadership” and “Emotional Intelligence”, has delivered keynote sessions at conferences throughout Europe, was judged as the top rated speaker at the CIPD “Psychology at Work”  and leadership conferences in London and Dublin. He is a passionate believer in meaningfulness at all levels in the workplace and a significant proportion of his work focuses on authentic and positive leadership and its development in teams.  He is currently researching strengths-based/positive psychology approaches in leader development.

 Contact:          

Glen FoxUnited Kingdomwebsite
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Glen is a chartered occupational psychologist and the MD of OPS (Occupational Psychology Services Ltd.) and has many years’ experience of providing training and consultancy to businesses and individuals in the private and public sectors.  She is a strong proponent of the value of Emotional Intelligence in organisations, and has run numerous EI training courses and workshops in the UK and in Europe.  Delegates to her courses are assured of extra support when introducing EI into their organisations or to their clients. She is also an experienced executive coach, Member of the Society for Coaching Psychology and a Founder Member of the BPS Special Coaching Group, working with directors, senior and middle managers and professionals in a range of sectors including finance, health, utilities, manufacturing, retail and education.

Glen  has worked with organisations in four continents and at all levels, from Boards to shop floor, providing consultancy in Emotional Intelligence, OD, psychological assessment, teambuilding, assessment/development centres, conflict management and the design and delivery of competency frameworks, performance review systems and 360 degree questionnaires. 

She is verified by the British Psychological Society to provide BPS Level A and Level B training (Level B Intermediate, Plus and Full). Her EQi and EQ360 training can be taken as a “standalone” course but EQi can also be taken by those with Level A wishing to progress to Level B or on to Level B+. Glen is accredited to use tests from all the major UK publishers, as well as having been a test review, test constructor and test publisher herself, and her experience in the use and integration of psychometrics, including EI, into the workplace is readily shared with her course delegates.

Sharan GohelUnited Arab Emirateswebsite
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Sharan started her career working within the telecommunications and manufacturing industry as an in-house occupational psychologist, where she applied her knowledge and skills in understanding people in a number of ways: to develop the business, develop client relationships and improve staff performance. Sharan then went on to establish her career within a government organization focusing on the assessment and development of individuals and teams.  During this period Sharan conducted an extensive research project looking at organizational culture and gender and developed an online entrepreneurial assessment.

Her key expertise lies in the application of psychology to business in an innovative way which positively impacts on the success of an organization and has successfully managed projects in:

Assessment (specifically in the use of psychometrics, assessment and development centres in both selection and development)
Individual Development  (incl. Talent management, Executive Coaching, Leadership Development, Profiling - 360’s)
Organisational Development (incl. Change Management, Cultural Analysis, Performance Management )

In 2008, Sharan joined QED Consulting as a Business Manager, heading up the Assessment and Development area with direct responsibility for strategy, product development and client relations. 
This also involved design and implementation of assessment/development centres,talent management programmes, executive profiling and coaching.
Sharan’s style is creative, innovative and intellectually stimulating which results in a highly effective solutions in assessment and development.  Her experience and career
 has extended over a number industries and she has an impressive track record of improving organizational and individual performance.
Lisa GriebelUnited Stateswebsite
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Lisa Griebel is Principal of Crescendo Inc., a Minneapolis, Minnesota based performance-consulting firm committed to the growth and development of healthy organizations. She has more than 25 years of experience in training and organization development, marketing, product development and strategic business planning.

A primary emphasis of Lisa's practice is on helping individuals and organizations realize their EQ potential through coaching and training services. Her clients include Fortune 500 companies in a variety of industries. She is a certified EQ-i® trainer and has administered more than 1,000 EQ-i® assessments world-wide. Additionally, Lisa has a Master of Education degree in training and organization development from the University of Minnesota and a 2nd Degree Black Belt in Tae Kwon Do.

For additional information: Tel: (612) 718-4389
Email lgriebel@crescendoinc.com ~ Website: www.crescendoinc.com

Kristina HahnGermanywebsite
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Kristina has been working as a Munich-based trainer and coach for over 10 years, providing services and conducting programmes in the following areas: Emotional Intelligence, Intra- and interpersonal Skills, Executive Coaching, Team building, Diversity Management, Cross-Cultural Awareness, and Work-Life Balance. She is deeply passionate about helping organisations, teams and individuals achieve their true potential by unlocking potential barriers to their effectiveness, success and happiness. Her enthusiasm is infectious and brings every training session to life…

At Diversomind, the first EI portal in Germany, Kristina works alongside Chris Chamberlain, introducing the EQ-i 2.0 and EQ 360 into the German market.  Their main focus is to assist clients in developing a deep appreciation for the benefits of the tool and building great confidence in integrating and applying it to their business.

In addition to her work in the corporate and education sectors, Kristina also loves sports and enjoys being a Yoga instructor.

Kristina arbeitet seit über 10 Jahren als Trainerin und Coach mit Firmensitz in München und ist spezialisiert auf folgende Bereiche: Emotional Intelligence, Intra- and interpersonal Skills, Executive Coaching, Team building, Diversity Management, Cross-Cultural Awareness, and Work-Life Balance. Mit großer Leidenschaft unterstützt sie Organisationen, Teams und Einzelpersonen, ihr wahres Potential zu entfalten und mögliche Hindernisse auf dem Weg zu mehr Effektivität, Erfolg und Zufriedenheit zu beseitigen. Ihre Begeisterung ist ansteckend und bringt jede Trainingseinheit zum Leben…

Bei Diversomind, dem ersten EI-Portal in Deutschland, arbeitet Kristina zusammen mit Chris Chamberlain an der Einführung von EQ-i 2.0 und EQ 360 auf den deutschen Markt. Ihr Hauptanliegen ist es, den Kunden den großen Nutzen dieses Tools nahe zu bringen und sie dabei zu unterstützen, es überzeugend und erfolgreich in ihren Geschäftsalltag zu integrieren.

Neben ihrer Arbeit auf dem Unternehmens- und Bildungssektor liebt Kristina auch Sport und unterrichtet leidenschaftlich gern Yoga.

 

Pat HarmonUnited Stateswebsite
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Patricia Harmon is an organizational development consultant and works as a business analyst, facilitator and executive coach. She is a member of the Duke Corporate Education Global Learning Resources Network and an adjunct faculty member at Cornell University where she teaches Emotional Intelligence: An Edge for Leaders.

Pat has designed and conducted advanced thinking workshops for global corporations such as Deutsche Bank, Estee Lauder, Goldman Sachs, J P Morgan Chase, J&J, Motorola and New York Times.

Pat helps organizations bring about change by conducting think tanks, examining business trends and extrapolating from them to help companies create value. Her approach includes a host of thinking methods to achieve innovation.

She works with senior executives in Leadership Development in the area of emotional intelligence and innovation. She is the author of the Innovation Leadership Assessment as well as a Master Trainer in the Emotional Quotient Inventory.  She assesses development needs, links development to business strategy, and implements customized development using a systems approach.

Pat holds an MBA from the University of Toronto Executive Program, an MA in Human Development, and a Ph.D. in Human and Organizational Systems from The Fielding Graduate Institute. She is the author of The Mind of an Innovator: A Guide to Seeing Possibilities Where None Existed Before, recently translated into Chinese.

Rupert A. HaylesUnited Stateswebsite
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Rupert A. Hayles, Jr. is the President and Co-founder, with his wife Maryann, of The Center for Emotional and Spiritual Development (CESD). He is Chief Operating Officer of the 6,000 member Christ Church. He is certified in many emotional intelligence instruments (EQ-i 2.0® and EQ 360) and has coached ordained as well as lay leaders ranging from clergy to CEOs of companies. Currently a Ph.D. candidate at Regent University, focusing on Emotional Intelligence and the Fruit of the Spirit, Rupert has four degrees, including a MBA from The Wharton School.  He is an organizational strategist, author, lecturer and adjunct professor.  He has written, "Aligning Business with Technology" and his most recent book, "Emotional Intelligence and the Church".  He and his wife Maryann live in New Jersey.

The Hayles also run the for-profit organization, The Center for Emotional Development (www.emotionalcenter).

Rupert can be reached via email at rhayles@emotionalspiritualcenter.org, or via phone at 1.973.625.5511, Option #2.  For more information about his services, please visit the CESD website at www.emotionalspiritualcenter.org.
Maryann L. HaylesUnited Stateswebsite
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Maryann L. Hayles is Co-founder and Managing Partner, Inner Healing at The Center for Emotional and Spiritual Development (CESD), a New Jersey based professional services organization committed to offering our customers the best in-class products and services to help achieve optimum emotional and spiritual capacity benefiting all areas of their lives, professional and personal.

Captivated by the ever increasing need, in both the corporate and non-profit world, to see individuals fulfill their greatest “life purpose” with passion and a sense of authentic empowerment, Maryann brings 25 years of corporate and non-profit “life” experience to her coaching paradigm – “connecting people to their purpose”.  Her primary emphasis is to become the opinion leader in applying emotional intelligence in ministry and church life.

With an intentional focus on being “a student of community-based learning”, Maryann connects with her audience quickly and fosters a sense of engagement and transparency of thought.  She has coached in the emotional intelligence and inner healing realms for many years and is certified in the EQ-i 2.0® and EQ 360 emotional measures.  Maryann is also a certified teacher and facilitator of the Elijah House Training School.  While devoting much of her time to CESD, she oversees the emotional and spiritual health program of the Women’s Ministry at her church.

Prior to her current position, she served as Accounting Manager in corporate America for 17 years.  She holds a Bachelor of Science in Finance from New York University. 

Maryann can be reached via email at mhayles@emotionalspiritualcenter.org, or via phone at 1.973.625.5511, Option #2.  For more information about her services, please visit the CESD website at www.emotionalspiritualcenter.org.  

Anne HennessyIrelandwebsite
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Anne Hennessy, BA, MA Occupational Psychology, Dip PR, Level A&B BPS

Currently working as a freelance Occupational Psychologist Anne is heavily involved in training and development of individuals using psychological tools and theories as the basis for this.  In addition to working with MHS in delivering the EQI accreditation workshop she also works on an associate basis for OPP (Oxford Psychologist Press) and is part of the European training faculty training individuals in various psychometric tools including the MBTI Step 1, MBTI Step 2 and the 16pf. She is also one of the trainers who deliver the BPS Level B training programme on behalf of OPP.  

Other work with organisations, both SMEs and multinationals includes the provision of services such as career counselling / coaching, psychometric assessment, assessment / development centres and personal development.  Other work includes providing outplacement services and transition workshops.

Prior to working on a freelance capacity Anne held a number of human resource positions across a number of different industries including Manufacturing, Software and Financial Services working in both generalist and specialist roles, including recruitment, communications and personal development. 

Ed HennessyUnited Stateswebsite
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Ed Hennessy is the founder of Leadership Call, LLC.  The company works with individuals and organizations to improve human performance through harnessing the power of Emotional Intelligence.

Ed is an Emotional Intelligence Certification Training partner with Multi-Health Systems. He has been personally trained and certified in EI by Dr. Rich Handley.  Dr. Handley is Co-Author of the EQ-360 with Dr. Reuven Bar-On a pioneer of Emotional Intelligence study.  Many years of creating and leading training programs for elite military units as well 15 years of executive recruitment experience gives Ed unique insights into the connection of leadership and emotional intelligence.  As a Certified EI Trainer/Coach/Facilitator Ed leads business professionals at all career levels through emotional intelligence assessment and development. Additionally, the company delivers Emotional Intelligence workshops as part of client Leadership Development programs around the country.

Leadership Call believes that understanding and managing emotions is the critical skill in all successful people...it is "The Point of Leadership" ™

Emotional Intelligence training & EQ-i Certification provided to emerging companies, global corporations, government /military organizations, academic institutions that includes:
$2B Business Services Firm                         $17B Energy Services Company
$550B Financial Services Company              $21B Technology Company

Leadership Call was chosen from amongst the top MHS Training Partners by a $2B International Consulting Firm to provide EQ-i Certification to their Leadership Development Project Team. 

Recent EQ-i Certification provided to faculty of Oklahoma State University, Texas A & M, Peru State College, executives with expertise in Human Resources, Organizational Training & Development, Industrial & Organizational Psychology, Executive Coaches, and other business leaders from a variety of industries all with the common goal of bringing the language of EI into their organizations. Testimonials from those that have attended their Certification and Workshop programs are available on their website. 

Leadership Call EQ-i Certification participants consistently average a higher final exam score than the MHS average for other training partners.

Please contact Ed directly: ehennessy@leadershipcall.com   Office Phone  214-838-0098

Anna HipkissUnited Kingdomwebsite
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Anna Hipkiss - Consultant and Business Writer
Bringing business breadth to people strategies, and putting them into action...
 
As a business consultant, Anna helps organisations achieve business results through people and through managing change.  Her breadth of experience across different business functions enables her quickly to get to grips with the dynamic of an organisation, to find the levers and drivers for change and for engaging staff. 

Anna has 25 years of management experience, much of it at board level.  Her career spans HR, learning & development, marketing, IT services and general management.  She is now a business consultant and author, writing articles and books.

Throughout her career Anna has maintained a passion for the study as well as the practice of good management, and as part of this she qualified as an NLP master practitioner.  She has a degree in languages, and qualifications in HR and business finance. Anna is also a qualified EQi Practitioner.

Gary HoseyUnited Kingdomwebsite
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Gary Hosey is the founder of Emotional Intelligence Co and High Impact Development and has a personal passion for serving people in their pursuit of learning and development. Working with leaders, managers and people across all levels within organisations he has delivered 1:1 coaching, workshops and development events to more than 5000 people.

Gary has worked with over 25% of the Times top 200 organisations in a wide range of business sectors; with clients who range from public sector organisations through ambitious start-ups to global FTSE 100 organisations within the UK and internationally.

Through his personal and professional activities, Gary lives and presents a simple truth to clients: “serving people to achieve potential; individually and organisationally supporting people and teams to answer the important questions”.

Having over 20 years experience in training and management development, and for 10 years specializing in 1:1 coaching and emotional intelligence.

Gary has used the EQi, EQ360 and EQ Leadership tools with around 2500 clients since 2003 and is an experienced practitioner; using the tools within public and private sector envirtonments in both the UK and internationally. He has specialised in developing emotional intelligence with leaders, managers and their teams since 2001; and is a qualified trainer of the new EQi 2.0 and EQ360 psychometric tools.

Having designed and implemented numerous emotional intelligence development programmes using 1:1, workshop and online formats; referrals from clients have confirmed that Gary generates demonstrable results from all areas of his work.

Jacinta HughesCanadawebsite
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Fascinated by uncovering the qualities that make individuals and organizations unique, Jacinta Hughes is gifted at challenging people to be their best – one small shift at a time. As a former executive in sales, operations & training, Jacinta founded Peakes Performance Consulting in 2000 and recently launched J.Hughes & Associates in 2012. Jacinta has been engaged by industry leading corporations and a prominent EMBA program as an organizational and leadership development specialist and executive coach. Throughout North America, many industries rely on her team to bring individual and team strengths to new levels to achieve their business goals.

Dedicated to lifelong learning, Jacinta holds a Masters of Arts in Education from Central Michigan University, a Bachelor of Science from St. Francis Xavier University and a certificate in Training and Development from Ryerson University. After attaining the Advanced Human Resources Management Certificate from University of Toronto, Jacinta was certified by Human Resources Professional Association with the designation of CHRP (Certified Human Resources Professional). As an executive coach Jacinta holds CPCC accreditation (Certified Professional Coactive Coach) from the Coaches Training Institute and is currently active on the Board of Directors with the International Coaching Federation, Toronto Chapter.

With comprehensive knowledge in the value of Emotional Intelligence in business, Jacinta is one of the few training partners for Multi-Health Systems in Canada certified to offer training in EQ-i 2.0 and EQ-360. In both her coaching and workshops, Jacinta is straightforward, curious and challenging, but also refreshingly down to earth. She takes the time to connect with people in a meaningful way throughout their journey. Today Jacinta is sought after for her passion, energy and professionalism as her team inspires leaders and enriches and expands the talents of individuals and organizations to achieve their goals and generate sustainable business growth.

“Focus on the goal, but remember to enjoy the journey.”
Marcia HughesUnited Stateswebsite
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Marcia Hughes is President & CEO of Collaborative Growth, L.L.C., and serves as a strategic communications partner for organizations.  Marcia and her team offer team building, keynotes, workshops, and leadership and employee development to provide organizations with strategic behavior alignment by bringing their values, intentions and behaviors into sync.  As master trainers and facilitators, Collaborative Growth’s mission is to provide consulting which results in lasting behavioral change.  Clients include the World Bank, Medtronic, American Express, Toronto School Board, National Security Agencies, federal, state and local governments, corporations, non-profits and foundations.

As an international leader in EI, Marcia is a member of the EI Consortium, http://www.eiconsortium.org/members/Hughes.htm.  Marcia and her partner, James Terrell, are authors of The Team Emotional & Social Intelligence Survey® (TESI®), an online team assessment, www.EITeams.com. She is co-author of The Handbook for Developing Emotional Intelligence (2009), A Facilitator’s Guide to Team Emotional and Social Intelligence, (2009), A Coach’s Guide to Emotional Intelligence (2008), The Emotionally Intelligent Team (2007), and Emotional Intelligence in Action (2005) and author of Life’s 2% Solution (2006).  Marcia practiced law for over 20 years, operating her own successful law firm, which focused on complex public policy matters.  Before entering private practice Ms. Hughes worked with governmental and public interest organizations.  She served as a special assistant to the Executive Director of the Department of Public Health and the Environment and as an Assistant Attorney General.  She clerked on the 10th Circuit Court of Appeals for the Honorable William E. Doyle and served with the Environmental Protection Agency in Washington, D.C. 

Marcia and her team use a thoughtfully balanced blended learning approach including both online and onsite capabilities.  This enables training participants to balance their learning time in and away from the office.  The Collaborative Growth team works with the EQ-i®, EQ 360, the TESI®, the MBTI®, the FIRO-B®, the Conflict Dynamic Profile®, and other 360 tools including the LPI and Benchmarks.

Visit their web sites at www.cgrowth.com & www.EITeams.com, email to contact@cgrowth.com, or call 303-271-0021 for more information.

Korrel KanoyUnited Stateswebsite
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Korrel Kanoy has been a college professor for 29 years and has taught emotional intelligence to college students for over 10 years. Dr. Kanoy is certified to administer and provide feedback on individual and 3600 instruments related to Emotional Intelligence, Leadership Styles and Organizational Climate, and she is a certified trainer for the Emotional Quotient Inventory (EQ-i). In addition to serving as Professor of Psychology and Child Development at Peace College, Korrel has held numerous academic positions at Peace including Director of Assessment, Program Coordinator for Psychology, Faculty Moderator, Associate Dean and Dean. She has won several awards at Peace including the McCormick Distinguished Teaching Award, the Alumnae Distinguished Professor award, and the Bingham Award for Excellence in Campus Leadership. She led the effort at Peace College to infuse an EI framework into the first-year experience course and incorporate EQ-i testing and individual interpretations for all first year students. 
 
A psychology major at the University of Richmond, Dr. Kanoy earned her master’s and doctoral degrees from the University of Tennessee, Knoxville where she studied Child Development and Family Relationships.  She has published articles and book chapters related to parent-child interaction and outcomes for children.  More recently, her scholarly interests have turned to emotional intelligence and she is currently conducting research related to emotional intelligence, retention and academic performance of first-year students. In the late 1990s her work with college psychology majors preparing for the job market led her to incorporate emotional intelligence components into a senior capstone course and since that time, Emotional Intelligence (LEA 344) has been taught on the Peace College campus.

For upcoming certifications, please visit the MHS certification calendar http://workshops.mhs.com/training/ 
 
James KimberlyUnited Stateswebsite
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James Kimberly, President of Sapphire Consulting

Jim Kimberly founded Sapphire Consulting after spending more than two decades in senior leadership positions in the human services, employee assistance and behavioral healthcare fields. His organizational development and consulting services have been used a variety of industries and not for profit organizations, helping individuals and teams reach their goals by removing obstacles to personal and group success. In using a systems perspective, Jim has helped executives and managers discover their inherent skills and abilities in an energetic and focused way.

With a master's degree in social work and advanced certification in emotional intelligence (EQi®, EQ-360®, EI applications), MBTI, DiSC and coaching, Jim is a skilled speaker, trainer, consultant and facilitator. He has also helped clinicians transition into working with EQi and OD consulting.

For current list of EQi®, EQ-360®, Certification Training, go to: www.consultsapphire.com or email Jim at jim@consultsapphire.com. You may also call (603) 889-1099.

Brian KinchIrelandwebsite
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Brian has practiced as a professionally qualified psychologist for over 30 years. His experience spans a wide spectrum of areas in the Organisational and Occupational Psychology fields with a particular emphasis on Emotional Intelligence for personal effectiveness, team performance and leadership. He is also a professionally qualified Clinical Psychologist and has lectured in a number of universities (up to Doctoral level courses). Brian is a former President of the Psychological Society of Ireland (P.S.I.). He is a member of P.S.I’s Division of Work and Organisational Psychology and also it’s Division of Clinical Psychology. His training expertise includes accreditation in Franklin-Covey facilitation and Grid International seminar management as well as MHS accreditation. He has consulted and led training programs in the public and private sectors (with the full gamut of organisations from SME’s to blue-chip multinationals).
Susan A. KornackiUnited Stateswebsite
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Susan A. Kornacki is the President of EI Skills Group and founder of HR Power Associates.

Susan achieved the highest rating as an Emotional Intelligence trainer on the MSC (Mayer, Salovey and Caruso) ability model in the world. She has provided MSCEIT feedback to hundreds of people and is one of only five MSCEIT train-the-trainers in the world. She is the lead author on a contribution to Applying Emotional Intelligence (2007), lead developer and author of a series of activities, reflections and exercises titled Teaching Emotional Intelligence Skills to Others (2006), a co-author on a chapter in Emotional Intelligence in Everyday Life (2006) and co-author of an applications-based article on the ability model of EI for the New England Human Resources Association (2005).

Susan designs and delivers custom training intervention solutions, offers individual and group assessment, provides executive coaching, change management and runs EI Skills Group organizational design and consulting operations. Susan has over a decade of experience in corporate leadership positions in human resource management and organizational development and several years of consulting experience with a variety of organizations. Some of her recent clients include: United Technologies, MultiCare Health Systems, Goodwill International, CalTrans, Estee Lauder and MITRE. She works closely with her clients to maximize human performance for both the individual and the organization.

Susan's major intellectual focus is to serve as a catalyst to develop and integrate emotional intelligence methodologies with leading edge structures and theories that foster contemporary attitudes in organizations for sustainable impact. She serves on the board of the Drong-ba Western Tibet Foundation and is also a core member of the E.K.D. Group based in Cambridge, Massachusetts. EKD encompasses a multidisciplinary panel of members designed to further understand the links between consciousness, new advances in physics, alternative medicine and present day global issues.
You can also contact Susan by telephone at 508-868-3741, by email at susan@eiskills.com or learn more about EI Skills Group at http://www.eiskills.com

Dr. Susan KrumlUnited States
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Dr. Susan Kruml holds a Ph.D. in Human Resource Management from Temple University. She has a variety of hands-on industry experiences ranging from managing the front-line to leading senior managers. Susan has extensive experience using the premiere Emotional Intelligence tests, the EQ-i® and EQ360® in her research and in her consulting. Susan's specialty is aligning plans, processes, and people to create value.

Lori LaCivitaUnited Stateswebsite
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Lori LaCivita earned her Ph.D. in Psychology, with a specialization in Industrial/Organizational (I/O) Psychology and has over 20 years experience in higher education and I/O consultation. She currently holds the position Dean of Psychology Programs for Baker College, Center for Graduate Studies. Dr. LaCivita also has a great deal of experience as an I/O psychologist/practitioner, working with numerous organizations as a consultant and evidence based coach. Lori is one of the principals in Transformations by Design (TBD), a consulting practice that consists of experienced, organizational development professionals, Industrial / Organizational psychologists, and coaches who are committed to the future of organizations. The primary focus of TBD is on the transformation of organizations following a 3 prong approach of sustainability (people, planet, profit) to shape values, attitudes and belief that will be woven through the organization's policies, procedures and practices with authenticity and value.

Dr. LaCivita has presented and has published professionally in the areas of emotional intelligence, learning centered approaches to education, and employee/organizational development. She has effectively developed new, innovative programs of study for colleges and universities and also has worked extensively with curriculum revision and development. Dr. LaCivita is actively engaged in work that is focused on emotional intelligence assessment and enhancement of leaders and teams, faculty development, professional coaching and mentoring, professional development/performance enhancement, and leader development. She combines a powerful combination of experience in higher education and I/O psychology with a unique background of innovative presentation, consulting skills and thinking methodologies. Her work also includes crisis response and crisis management training and development for leaders, teams and organizations. Dr. LaCivita's presentation, teaching, coaching and consulting methods are designed to create a climate that is both motivational as well as thought provoking, with a focus on positive and effective learning outcomes.

Ho Wan LengSingaporewebsite
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HO, Wan Leng is the Chief Executive Officer of Optimal Consulting Group Pte Ltd. Wan Leng brings with her more than two decades of educational, consultancy and corporate HR experience. She grounded her HR consulting experience with extensive business as well as operational responsibilities for two leading international consultancy firms. Thereafter, Wan Leng widened her scope with key regional and global roles in leading corporations - first as an Asia Pacific Regional Director with a Fortune 100 multinational organisation and then as a Global Vice President for a global shipping & logistics corporation.
She has led and managed regional as well as global HR operations, thus giving her breath and depth in various HR related issues, such as culture and workflow processes in many culturally-unique countries worldwide. Wan Leng brings both technical and business perspectives into her work. Wan Leng has served in advisory capacity to Chairman of Boards, Board members, CEOs and top HR professionals.  Wan Leng has provided Executive Coaching services to top Business and HR Leaders in the region.

Optimal Consulting is located in Singapore.  Visit www.optimalconsulting.com.sg for additional information.  Wan Leng is a Training Partner for the Eq-i assessment in Singapore, Malaysia, Hong Kong and China.  She is also a licensed instructor of Hogan Assessments System, licensed partner of Leadership Versatility Index and certified user of Lominger Suite of tools.  She can be contacted by email at wlho@optimalconsulting.com.sg and by phone at (65) 65497745.
Alan LyonsIrelandwebsite
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Registered psychologist belonging to both the Division of Counselling Psychology and the Division of Work and Organisational Psychology within the Psychological Society of Ireland (PSI). Founding member of the Society for Coaching Psychology within the British Psychological Society.
Accredited sport psychologist and professional member of the Irish Institute of Sport.
Highly experienced and accredited facilitator specialising in working with blue chip organisations and sports teams, delivering leadership and team development seminars as well as individual coaching.
KinchLyons Consulting are the Irish partners to the largest training organisation in the world FranklinCovey

Specialties
Leadership & Team Development, Coaching Psychology, BarOn EQ-i (Emotional Intelligence) Accreditation Workshops, Solution Focus & Appreciative Inquiry training, Psychometric Profiling, Change Management, Outplacement, Conflict Resolution.

Amparo MonteroSpainwebsite
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Amparo Montero has a Bachelor in Psychology, specializing in Industrial Psychology, from the University of Barcelona. She also has a Master in Business Administration in ESADE.

She was a Talent Development Manager for 9 years in BOEHRINGER MANNHEIM and ROCHE DIAGNOSTICS. Both of these companies participated in the implementation of the Human Resources Management systems such as Performance Assessment, Management by Objectives (MBO), Induction Programs and Talent Development.

She previously was HR Director in the Automotive Industry in FAURECIA (PSA-Citroën GROUP) for the business unit of seats and components in Spain.

She has leaded and developed projects in Selection, Assessment and Organizational Consultancy for companies like: COTY OPERATIONS, ALSTOM, ROTTAPHARM, NOVARTIS, VANDERLANDE, FINCONSUM, FIRA BARCELONA, FRESENIUS, GRIFOLS, SONY, UNIPOST, ARAMARK, CAN, PIERRE FABRE, SEAT, MYLAN, among others.

Her specialties are focused in the direction and development of projects in Selection, Assessment and Organizational Consultancy.

Currently, Amparo Montero is a Partner of Talent Assessment & Selection with Manum Consulting Group.

Karen MooreUnited Kingdomwebsite
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Karen Moore - Director of Business Psychology, Dove Nest Group

Karen is a Chartered Occupational Psychologist , registered with the HPC in the UK. She holds the BPS Certificate Competence Level A/Level B/Level B+ Psychometric testing and is a Specialist in Test Use – Occupational (formerly Full Level B). As well as being an Accredited Trainer/Assessor In Emotional Intelligence (EQi) Karen is a full member of The British Psychological Society Division of Occupational Psychology and is a Founding Member of the Society of Coaching Psychologists.

As co-founder of the company, Karen has been responsible for the development of psychology services within Dove Nest Group since 1982, particularly assessment processes for all levels of recruiting and internal promotion, from graduates to board level positions. Karen has a special interest in the appropriate application of psychometrics in assessment and development and has explored the use of a variety of measures, including Emotional Intelligence, in various situations. Collaborating with MHS, Karen was instrumental in creating the first International Conference on Emotional Intelligence, held in London in 2007 and subsequently in the US and Canada.

Karen has been responsible for the development of the competency frameworks for a range of clients including all non-safety critical roles in a train operating company; the global marketing department of an agro-chemical company; and the European product delivery team for a holiday company. This has involved working with people from different cultures around the globe and integrating these different requirements to meet business effectiveness objectives as well as acceptance by all participants. Emotional Intelligence is one of the key components of many of these frameworks.

Karen has also designed, developed and delivered assessment, development and training solutions for clients in industries ranging from cosmetic manufacturing, through retail to professional services and utilities.

 

Relly NadlerUnited Stateswebsite
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Relly Nadler, Psy.D. MCC: Relly is a licensed psychologist and a Master Certified Coach (MCC) with the International Coaching Federation (ICF). He has been doing Executive Coaching since 1995 and is a faculty member of the College of Executive Coaching.

Relly is the president and CEO True North Leadership, Inc. an Executive and Organizational Development firm. He brings his expertise in Emotional Intelligence to all his keynotes, consulting, coaching and training.

Relly has been using the EQi for 12 years and includes in most of all his programs. He has recently been certified as a master trainer for the EQi, 2.0. He has designed and delivered many multi-day executive boot camps for high achievers in Fortune 500 companies.

Relly has coached CEOs, presidents and their staffs, developed and delivered innovative leadership programs for such organizations as Anheuser-Busch, BMW, EDS, MCI, DreamWorks Animation and Vanguard Health Systems, and created and facilitated team trainings for Comerica Bank, America Honda and General Motors Defense.

He is the author of five best-selling leadership and team performance books, and is a sought-after speaker and consultant on leadership, emotional intelligence, teambuilding, executive coaching, and experiential learning. Relly has also contributes chapters to six other books, including two with Self Growth.com and most recently TCE’s Ready Aim, Excel.

Relly’s latest book Leading with Emotional Intelligence: Hands-On Strategies for Building Confident and Collaborative Star Performers is published by McGraw-Hill, a 2011 release. It contains over 100 strategies on how to raise the EI for leaders and their teams. In addition he has a new free iPhone App highlighting his tools with video, called Leadership Keys. http://bit.ly/TNLiPhoneApp

To get up to date free tools, tips, assessments, podcasts and blogs to raise your Emotional Intelligence, go to: www.truenorthleadership.com/ei-central
Roger PearmanUnited Stateswebsite
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Roger R. Pearman B.A., M.A., is the president of Leadership Performance Systems, Inc. and Qualifying.org. Roger specializes in corporate applications of emotional intelligence, assessment for development, and the application of multiple instruments for growth and performance in organizations. Roger works with organizations in the United States, Canada, and Europe. He is coauthor of I'm not Crazy, I'm Just Not You; The Real Meaning of the Sixteen Personality Types (with S. C. Albritton, 1197); author of Hardwired Leadership (1998), Enhancing Leadership Development Through Psychological Type (1998), and Introduction to Type® and Emotional Intelligence (2002).

Roger and his team of professionals have a well-developed blended learning methodology including both online and onsite capabilities. This enables leaders in corporations to achieve greater levels of performance through targeted leader development. Roger and his team work with the EQ-i®, the MBTI®, the Type360®, the FIRO-B®, the Attentional & Interpersonal Style®, the Conflict Dynamic Profile®, and multiple 360 tools.

Leadership Performance Systems and Qualifying.org's mission is to aid leaders and corporations apply assessments for learning and performance. Visit their web site at www.qualifying.org or call 336-774-0330 for more information.

Sarah RasmussenUnited Kingdomwebsite
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Sarah Rasmussen is a Chartered Psychologist primarily working in the area of psychometrics. She holds an MA in Psychology from Glasgow University and an MSc in Occupational Psychology from Nottingham University. She is also a registered member of the British Psychological Society. Sarah is a Managing Consultant at Psychological Consultancy Ltd (PCL) and since joining the company Sarah has been heavily involved in the psychometric training arena; delivering training and designing material for new courses including: BPS accredited Level 1 and 2, the Hogan Personality Inventory (HPI), the Motives, Values Preference Inventory (MVPI), Hogan Development Survey (HDS) and the Emotional Quotient Inventory® (EQ-i® 2.0) and Emotional Quotient 360® (EQ-360®). Sarah’s current role at PCL primarily involves delivering PCL consultancy services across development and selection, including a number of areas such as senior level selection, personality profiling and team development. A particularly focus of her consultancy work is using the EQ-360 and the HDS as a powerful combination for leadership development.

Sarah has been a qualified trainer in the EQ tools since 2006. She has had the PCL EQ-i training course verified by the British Psychological Society (BPS) so that PCL’s training courses can qualify attendees to enter the instrument on the BPS Registration of Qualified Test Use. As well as training numerous Consultants and HR professionals over the years to use the EQ tools, Sarah is a regular user of both the EQ-i® 2.0 and EQ-360® instruments and has used the tools for leadership and personal development across a range of business sectors.
Brett RichardsCanadawebsite
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Brett Richards, B.A., M.A., in Toronto, ON, is the founder and President of Connective Intelligence Inc., a global consulting firm specializing in connecting people's thinking and emotional power to increase their effectiveness.

Brett is a BarOn EQ-i trainer and coach and is the developer of the 3-D Emotional Power™ system, a practical business-based model used to apply the concepts of emotional intelligence in the workplace.

Brett is also the leading North American Master Trainer in Effective Intelligence™, an international business-based system designed to improve thinking and performance. Brett has also developed and published a comprehensive suite of performance tools in this system.

Brett is a published business writer, a keynote speaker, an innovator, a performance coach for senior executives, and an energizing facilitator. He draws on professional training, and a wide range of personal interests and experiences to help leaders and teams increase effectiveness and improve performance and results.

In addition to his corporate work, Brett uses his Master's degree in counseling psychology and certifications in EMDR and stress rehabilitation in his community to help people who are suffering from Posttraumatic Stress Disorder.

Brett's emphasis is always to help individuals, leaders, and teams realize their full potential by helping them transform their thinking and emotional intelligence into more effective action.

Please visit www.connectiveintelligence.com for more information on our training programs or contact Brett by email at mail@connectiveintelligence.com or by phone at 866-THUNKIT (866-848-6548).

Hile RutledgeUnited Stateswebsite
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Hile Rutledge, MSOD, is the CEO and owner of OKA (Otto Kroeger Associates), an organization development training and consulting firm specializing in leadership and team development and headquartered in Fairfax, Virginia—just outside of Washington, DC. Founded in 1977, OKA specializes in the training and application of many different self-assessment tools, including the EQ-i® and EQ360®, the MBTI® assessment , the Strength Deployment Inventory® (SDI®) and Reversal Theory among others. OKA’s clients range from individual leaders to whole organizations—in both the public and private sectors.

Hile has authored and co-authored many training designs and books including MBTI Introduction Workbook, Four Temperaments Workbook, Type Talk At Work  and Generations: Bridging the Gap with Type. Hile’s approach to leadership and team development is to promote greater self-management through increased self-awareness.  

OKA has now begun a focus on emotional intelligence and the EQ-i, drawing on decades of experience at moving beyond simple insight into delivery and application. To learn more about OKA’s EQ-i Certification courses, EQ coaching, and training support products, visit their website at www.oka-online.com  or call them at (703) 591 6284.
Margareta SjolundSingaporewebsite
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Dr Margareta Sjölund
Founder & Chief Psychologist

Dr Margareta Sjölund, an advisor to multiple blue-chip boards and an internationally recognised expert in the human resources field and a well-known public speaker. A pioneer in Emotional Intelligence, Dr Sjölund has worked with a large number of organisations in the US, Europe and Asia. She holds a Psychology Degree from Umeå University in Sweden, a BA in psychology from the University of British Columbia and a PhD in psychology from the University of Illinois, Chicago. She is a licensed psychologist in Sweden. Dr Sjölund has over twenty years experience in the U.S. as a psychologist, chief recruiter and HR consultant and is a regular speaker on the topic of Emotional Intelligence (EI) in Asia and beyond.

Contact Kandidata Online Search AB by telephone at +46-8-545 85 010, by fax at +46-8-545 85 019, by email at info@kandidata.se, or visit their website www.kandidataasia.com

Caren SjostromSwedenwebsite
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Caren Sjöström has extensive experience from working with coaching, individual and team development and with recruitment and selection of potential leaders in an international setting.

Caren is a trainer and uses the EQ-i on a daily basis as a tool for selection and leadership development. For the past 15 years she’s been working as an organizational psychologist and consultant and she has to date certified more than a hundred independent users of the EQ-i Bar-On, both in Scandinavia and in Europe.

Caren is a licensed psychologist, with studies both in Sweden and in the US. Other assignments: Change leadership, salesmanship and personal communication, value clarification, goals and visions, conflict management, Talent Management.

Judy SuiterUnited Stateswebsite
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Judy Suiter is the Founder and CEO of Competitive Edge, Inc., located in Peachtree City since 1981. Competitive Edge, Inc. is a human resources training and consulting company specializing in team building, executive coaching, and sales training. Her firm’s motto since its inception, has been ”be daring, be first and be different.”

Judy’s experience is extensive.  She graduated from Middle Tennessee State University in Murfreesboro, TN and has over 640 hours of advanced behavioral and organizational development training.  Judy was certified in the MHS, Inc.   Emotional Intelligence Models in 2009 and recently completed the training to become a Training Partner with MHS, Inc. which now allows her to certified other professionals in the EQ-i 2.0 and EQ360 by MHS, Inc.. Ms. Suiter has designed and conducted training programs for over 60,000 people in numerous organizations in both the US and Europe, including Synovus Financial Corporation, the Federal Law Enforcement Leadership Institute, Colonial Pipeline, Mississippi Power Company, Covidien and numerous CPA firms and associations.

The Institute of Management Consultants has designated her as a Certified Management Consultant (CMC); this designation represents the standard of competence and ethics that is accepted in 46 countries, including the U.S. The CMC designation is awarded to consultants who have demonstrated client satisfaction and consulting competence, and who have passed a rigorous peer review panel, as well as, both written and oral ethics examinations.
Recertification is required every 3 years. Less than 1% of management consultants in the USA have earned this designation.

Judy’s belief that “learning is directly proportional to the amount of fun people have” has kept her in demand as a professional speaker and trainer.

Dean TaylorUnited Kingdomwebsite
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Dean Taylor is a Chartered Psychologist with over 16 years’ experience applying psychology in industry and the public sector. His key areas of expertise are Emotional Intelligence, Leadership assessment and development, and Team Development. He has an MSc in Applied Psychology from Cranfield University and is currently studying for a Masters in Applied Positive Psychology.

 Dean founded IDEA Psychology (whose mission is “to release the potential within people and teams for greater creativity, improved performance, and increased happiness”) in 2007, where his work focuses on individual and team development work, using Emotional Intelligence as one of core models influencing leadership and personal effectiveness. He is an accredited trainer in the BarOn EQi and EQ360.

 Dean's expertise in this area comes not just from his practical experience of applying Emotional Intelligence in organisations over the last ten years, but also from his academic understanding of the field of positive psychology, EI's place within that field, and the positive psychological interventions that facilitate effective change in EI.

 He shares his passion for positive psychology – the science of optimum performance and well being, not “the tyranny of positive thinking” - in his training and consultancy work, and his EQi courses are about much more than 'how to interpret a test'; they are a step on the journey  towards helping others realise their potential.

 Before founding IDEA Psychology, Dean's worked in EU-funded research into management selection in Eastern Europe, after which he spent 3 years in the UK Civil Service designing and implementing assessment processes for recruitment. He then spent 10 years in a business psychology consultancy, where his work varied across training, assessment and leadership development in public and private sector organisations up to board level.

Kirsti TenholaFinlandwebsite
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Kirsti is a management consultant conducting programs in: leadership, teambuilding, HRD, change, motivation and employee satisfaction. EQ has been one of the key elements in the different programs.

She has worked for the Government training center HAUS in different management and other programs. She has also trained in Fintra HR programs. Some of the other projects have been for the forest industry and a bank using motivation analysis and the EQ-i as assessment and/or coaching support.

Before that she worked for over 30 years in Chemicals and Oil Industry in different HRD positions including Group Vice president of HRD in Dynea. During that time she did team building and management team training in Europe, Asia, Australia, New Zealand, and in the US, Canada and Brazil, conducting workshops for over a thousand participants. In 2001 she became certified in the EQ-i and included emotional intelligence in her training, coaching and assessment work. She has also organized and participated in assessing high potential employees in Assessment-Development Centers both for Europe and Asia.

Kirsti is certified in SHL tests, MBTI, Firo-B, PAPI, WOPI-motivation profile and has training in different 360 feedback tools. She has managed, administered and given feedback to hundreds of individuals.

She has a B.Sc. (Econ) from Helsinki School of economics, a BA (Education) and Professional Degree in Strategic HR from Helsinki School of Economics training center.

Dr. Henry ThompsonUnited Stateswebsite
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Dr. Henry L. (Dick) Thompson, Ph.D., M.S., M.A., is president and CEO of High Performing Systems Inc., an international management consulting and training firm he founded in 1984 to help leaders, teams, and organizations achieve high performance. He is an internationally recognized consultant, educator, speaker, and author.

Over the past 30 years, Dick has gained valuable experience developing and leading teams—from the battlefield to the boardroom. Dick specializes in the use of the EQ-i in conjunction with other psychological instruments to help individuals and organizations move into the high-performance zone. He has published numerous articles, training manuals, books, and software on these topics. Some of his books include The CommunicationWheel®: A Resource Book, Jung's Function-Attitudes Explained, Introduction to FIRO Element B in Organizations, and Introduction to the CommunicationWheel®.

Dick has created several assessment instruments, such as the Assessment of Basic Leader Effectiveness®, a series of 360° multirater assessments, and the Communication Preference Questionnaire™. He has also developed software scoring and interpretation programs. Emotional intelligence, FIRO, and psychological type theory are integral parts of Dr. Thompson's work and ongoing research. The CommunicationWheel® is just one of many useful tools he developed to facilitate the use of psychological type in organizations. He is a recipient of the Mary McCaulley Lifetime Achievement Award for work with the Myers-Briggs Type Indicator instrument.

Dick and his team of professional consultants provide dynamic cutting-edge training, consulting, and assessment on a range of practices including leadership, teambuilding, organizational development, and systems thinking. This work includes the integrated use of tools such as the EQ-i®; EQ-360®; MBTI®; FIRO-B®; FIRO Element B™, F™, and S™; multirater assessments; CPQ™; CPI®; and WSI™ (Complexity Quotient) that incorporate a combination of distance learning, classroom learning, and on-the-job training.

High Performing Systems Inc., is located in Watkinsville, Georgia (near Atlanta). Visit www.hpsys.com for additional information. Dick can be contacted by email at hpsys2@aol.com and by phone at 706-769-5836.

Geoff TrickeyUnited Kingdomwebsite
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Geoff Trickey is a UK Chartered Psychologist who has worked in many different areas of applied psychology during an unusually varied professional life. His professional experience includes educational, clinical and occupational psychology in addition to coaching and professional training, management consulting, organizational research, clinical and educational casework, occupational psychology, psychometric research and development, and test publishing. His various professional roles have required close working relationships with psychology practitioners in the US, Canada, Australia and most European and Scandinavian countries.

In 1992 Geoff established Psychological Consultancy Limited (PCL), an occupational psychology practice. Previously, his professional roles included Principal Educational Psychologist, Honorary Research fellow in the Psychology Department at University College London and European Manager for The Psychological Corporation. PCL provides evidence-based consulting and training for its clients as well as professional back-up services for many other consulting firms. PCL has particular expertise in the adaptation of tests and questionnaires to other languages and the company publishes UK editions of a number of personality inventories. In 1998, PCL pioneered online assessment in the UK through the PsyKey brand, and it continues to develop innovative online solutions.

PCL has been a provider of BPS-verified training since 1992, and the company offers qualifying courses at Level A and Level B, as well as for the BarOn-EQi.

Contact Geoff at PCL at +44 (0) 1892 559540, or e-mail at       mailto:geoff@psychological-consultancy.com. Or visit the website at the www.psychological-consultancy.com.

Charles WolfeUnited Stateswebsite
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Chuck Wolfe is president of Charles J. Wolfe Associates, LLC located in Simsbury, Connecticut. The firm provides leadership development, executive coaching, team building and organizational development services for Fortune 100 firms.

Chuck is an internationally sought-after speaker and consultant who joined the Mayer, Salovey & Caruso team in 1999 to lead the way in applying EI. He adapted their model to create an innovative process called Emotion Based Planning and Problem-Solving which can improve situations involving strong emotions such as managing change, performance discussions and conflicts.

He co-developed the MSCEIT Certification Workshop and took the lead in the official launch of the workshop by test publisher, MHS. In the search for a world class EI program, Philips Electronics selected Chuck and his colleagues' Emotional Intelligence Critical Skills for Success workshop. The workshop has run successfully in the US, Europe and Asia. His work with Kaiser Permanente, a leading health care provider, is featured in the CRM Learning video, Emotional Intelligence. He created an online course on Emotional Intelligence and Negotiations for MIT's Sloan School of Management.

Chuck has also published. He is currently writing: The Practice of EI Coaching in Organizations: A Hands-on Guide to Successful Outcomes and co-authoring Creating an Emotionally Intelligent School District: A Case Study to appear in Educating people to be emotionally intelligent. Ed. By R. Bar-On, K. Maree, and M. Elias (Rondebosch, South Africa: Heinemann, 2005).

Contact Chuck by email cjwolfe@cjwolfe.com, by phone at (860) 658-2737, or visit his website.

Susan ZabriskieUnited Stateswebsite
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Susan Zabriskie, owner of PerformanceWorks LLC, a Portland, Oregon based performance consulting firm, has over 20 years’ experience in the field of organizational training and development. As a Performance Consultant she utilizes the principles of human performance technology (HPT) within all levels of organizations to improve leadership, team and organizational effectiveness. She has developed and delivered custom, large-scale performance improvement initiatives in both public and private sectors. Some of her clients include, Tetra Pak, SEH-America, NACCO Materials Handling Group, Karcher, Vestas American Wind Technology, HP, and the Internal Revenue Service.

As an EQ-i® Certified Emotional Intelligence Master Trainer and DDI Certified Facilitator, Susan has utilized the Bar-On EQ-i® suite of instruments to assess, train and coach CEO’s, executives, engineers, veterinarians and individual employees in a wide variety of industries, from high tech to healthcare. Much of her practice involves working with senior and mid-level management teams of both global and regional organizations to develop and implement custom leadership development initiatives based on emotional intelligence competencies. Additionally, she utilizes the Benchmark of Organizational Emotional Intelligence assessment (BOEI) to assist organizations in creating positive culture change.

As part of her EQ practice, Susan developed, Profitable Dialogue™, a unique and powerful process for enhancing personal and organizational communication and growth. Grounded in the EQ competencies of self-awareness and empathy, this process helps leaders and teams take inter-personal relations and communication to a new level of effectiveness and trust. Her passion is to help organizations learn and use these principles to create a positive culture that fosters high engagement and productivity.

As a speaker and facilitator, Susan employs a unique combination of skills to generate real learning with her personable style and warm humor. She quickly connects with her audience, creating an engaging and entertaining experience. Additionally, her expertise in adult learning principles and cognitive psychology gives her a high degree of credibility and skill as a platform speaker and facilitator.

Susan offers EQ-i® certification courses to training and OD practitioners, HR professionals, consultants, coaches, educators, and all those interested in developing emotional intelligence. Her courses not only assist individuals in learning the psychometrics of the assessments, but help them develop a deeper awareness of and appreciation for their own unique abilities and needs.

In addition to her corporate work, Susan produces and hosts an online podcast show called Real Relationships, where she helps listeners understand and apply the principles of emotional intelligence in their daily lives. You can listen to her podcasts at http://thewinonline.com/node/24.

Susan holds a B.S. in Health Science and M.A. in Instructional Systems. She is an adjunct professor in the Communication Studies Department at Marylhurst University in Portland and is also on the faculty of Portland State University’s Leadership and Management Program (LAMP).

You can reach her at susan@hptworks.com or by phone at +1 503-781-6489. For more information about her work, visit her website at www.hptworks.com.
Lily ZengChinawebsite
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Lily Zeng is the founder and principal of EI China (http://www.ei-china.cn/), which is China’s first EI portal and the leading service provider specialized in Emotional Intelligence training and development. Lily holds a MPA degree from Cornell University and MBA from the University of British Columbia. She has extensive and diverse professional experience in government, corporate, and education in China, USA, and Canada.

With her well-rounded expertise in management, education, and media, Lily is now leading the EI China team to provide EQ assessment, training, counseling, and consulting services to corporate, schools, and families in China. As MHS’s training partner in China, EI China offers EQ-i certification course to training practitioners, HR professionals, educators, and all those who are keen in learning emotional intelligence and how enhancing EI could help one’s academic performance, workplace effectiveness, career development, and personal relationships. EI China is striving to provide China’s one-stop shopping for the EI solutions and become the opinion leader in applying emotional intelligence in school, work, and life. 

Lily can be reached at EI China via telephone: (86)10-6251-9216 or email: lilyz@ei-china.cn.

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